Your Information. Your Rights. Our Responsibilities.
This notice describes how medical information about you may be used and disclosed by Touchstone Communities and how you can get access to this information. Please review it carefully.
Your Rights
You have the right to:
- Get a copy of your paper or electronic medical record
- Correct your paper or electronic medical record
- Request confidential communication
- Ask us to limit the information we share
- Get a list of those with whom we’ve shared your information
- Get a copy of this privacy notice
- Choose someone to act for you
- File a complaint if you believe your privacy rights have been violated
Your Choices
You have some choices in the way that Touchstone Communities use and share information as we:
- Tell family and friends about your condition
- Provide disaster relief
- Include you in a directory or internal announcement
- Provide mental health care
- Market our services
- Raise funds
Our Uses and Disclosures
Touchstone Communities may use and share your information as we:
- Treat you and coordinate your care
- Run our organization
- Bill for your services
- Help with public health and safety issues
- Comply with the law
- Respond to organ and tissue donation requests
- Work with a medical examiner or funeral director
- Address workers’ compensation, law enforcement, and other government requests
- Respond to lawsuits and legal actions
Your Rights
When it comes to your health information, you have certain rights.
This section explains your rights and some of our responsibilities to help you.
Get an electronic or paper copy of your medical record |
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Ask us to correct your medical record |
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Request confidential communications |
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Ask us to limit what we use or share |
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Get a list of those with whom we’ve shared information |
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Get a copy of this privacy notice |
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Choose someone to act for you |
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File a complaint if you feel your rights are violated |
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We will not retaliate against you for filing a complaint.
Your Choices
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.
In these cases, you have both the right and choice to tell us to: |
If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
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In these cases Touchstone Communities never shares your information unless you give us written permission: |
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In the case of fundraising: |
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Our Uses and Disclosures
How does Touchstone Communities typically use or share your health information?
We typically use or share your health information in the following ways.
Treat you and coordinate your care |
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Run our organization |
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Bill for your services |
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How else can Touchstone Communities use or share your health information?
We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html
Help with public health and safety issues | We can share health information about you for certain situations such as:
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Comply with the law |
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Respond to organ and tissue donation requests |
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Work with a medical examiner or funeral director |
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Address workers’ compensation, law enforcement, and other government requests | We can use or share health information about you:
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Respond to lawsuits and legal actions |
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Touchstone Communities Responsibilities
- We are required by law to maintain the privacy and security of your protected health information.
- We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
- We must follow the duties and privacy practices described in this notice and give you a copy of it.
- We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.
For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.
Changes to the Terms of this Notice
We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our web site.
Contact Information
Privacy Official: Amy Brantley, abrantley@touchstone-communities.com, (210) 828-5686.