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How Can We Help?

Caring for Families, One Generation at a Time®
How Can We Help?: Caring for Families, One Generation at a Time<span>®</span>

Our highest priority is caring for you and your family. Tell us how we are doing. We want to hear from you!

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    Contact Information

    Community Support Office

    Touchstone Communities
    250 W. Nottingham, Ste. 200
    San Antonio, TX 78209
    Phone: 210.828.5686

    Hours

    Monday through Thursday:
    8:30 a.m. to 5:30 p.m. Central Time
    Friday: 8:00 a.m. to 5:00 p.m. Central Time
    Saturday through Sunday: Closed

    Questions, Comments, Concerns? Call Us First

    We are committed to being a resource for any need you may have day or night. Should you need assistance outside the normal business hours, we have a line answered 24 hours a day, seven days per week for your convenience. We pledge to respond swiftly to any matter you bring to our attention.

    Additional Resource

    A long-term care ombudsman helps residents of a nursing facility and residents of an assisted living facility resolve complaints. Help provided by an ombudsman is confidential and free of charge. To speak with an ombudsman, a person may call the toll-free number 1-800-252-2412.

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