COVID-19 Updates
COVID-19 Status Updates: Stay Connected. Stay Informed.

COVID-19 Status Updates

Stay Connected. Stay Informed.

Touchstone’s top priority is the health and safety of our residents, team members and guests who visit our communities. Touchstone Communities is taking precautionary measures to prevent the spread of the COVID-19 virus. We are following protocols from the Centers for Disease Control and Prevention (CDC), CMS, AHCA and HHSC.

Below you will find COVID-19 updates for each Touchstone Community.  The data reflects patients tested as of 6/15/2021 and is pending validation by public health officials. A positive test does not necessarily mean the patient is experiencing symptoms. This data, in combination with other sources, is being used to improve public health decisions. All communities are monitoring for signs and symptoms related to COVID-19 according to state and federal guidelines.

Alert CodeAlert Description
GreenThe location is experiencing no unexpected disease outbreaks, and is utilizing normal infection control education, prevention, surveillance, and control practices in accordance with established policies and procedures.
YellowThe location has increased vigilance for infectious diseases due to a known threat (e.g., COVID-19).
OrangeThe location perceives that an infectious disease outbreak is imminent. Visitation is limited and screening for signs and symptoms prior to entry into the location is being implemented (e.g., disease reaches an endemic state).
RedThe location has experienced a presumptive or confirmed case of an emergency infectious disease within the facility (HCC/ALF) or has such a case on census (home health/hospice/Home First). For HCCs/ALFs, all visitors (except for medical response teams, Public Health, and community response partners) and nonessential personnel are prohibited from entering the location and new admissions are generally not allowed, except in limited circumstances.
CommunityCountyNumber of ResidentsCurrent Active CasesRecoveredExpiredNumber of Team MembersCurrent Active CasesRecoveredExpiredAlert Code
Bandera Nursing & RehabilitationBandera6826710Orange
Coastal Palms Nursing & RehabilitationSan Patricio58142128132Orange
Country Care ManorWilson665557631Orange
Del Rio Nursing & Rehabilitation CenterVal Verde3524184434Orange
Heritage Nursing & RehabilitationBexar57371382311Orange
Laredo Nursing & RehabilitationWebb42179206958Orange
Las Alturas Nursing & Transitional CareWebb10821119Orange
Las Palmas Skilled Nursing & RehabilitationLa Salle4539105235Orange
Mid Valley Nursing & RehabilitationHidalgo7432119944Orange
River Ridge Nursing & RehabilitationNueces69198118Orange
Stone Oak Care CenterBexar10914099845Orange
The EnclaveBexar11838211838Orange
The Heights® of AlamoHidalgo5649167030Orange
The Heights® of AtascosaAtascosa64952111960Orange
The Heights® of BulverdeComal753789836Orange
The Heights® of GonzalesGonzales855398854Orange
The Heights® of North HoustonHarris815018522Orange
The Heights® of TomballHarris973388933Orange
The Heights® of TylerSmith9768310645Orange
The Heights® on HuebnerBexar864211219Orange
The Heights® on Valley RanchMontgomery513676Orange
West Oaks Nursing & RehabilitationHarris8380149746Orange
CommunityCountyNumber of ResidentsCurrent Active CasesRecoveredExpiredAlert Code
Bandera Nursing & RehabilitationBandera682Orange
Coastal Palms Nursing & RehabilitationSan Patricio5814212Orange
Country Care ManorWilson66555Orange
Del Rio Nursing & Rehabilitation CenterVal Verde352418Orange
Heritage Nursing & RehabilitationBexar573713Orange
Laredo Nursing & RehabilitationWebb4217920Orange
Las Alturas Nursing & Transitional CareWebb1082Orange
Las Palmas Skilled Nursing & RehabilitationLa Salle453910Orange
Mid Valley Nursing & RehabilitationHidalgo743211Orange
River Ridge Nursing & RehabilitationNueces6919Orange
Stone Oak Care CenterBexar1091409Orange
The EnclaveBexar118382Orange
The Heights® of AlamoHidalgo564916Orange
The Heights® of AtascosaAtascosa649521Orange
The Heights® of BulverdeComal75378Orange
The Heights® of GonzalesGonzales85539Orange
The Heights® of North HoustonHarris81501Orange
The Heights® of TomballHarris97338Orange
The Heights® of TylerSmith97683Orange
The Heights® on HuebnerBexar8642Orange
The Heights® on Valley RanchMontgomery513Orange
West Oaks Nursing & RehabilitationHarris838014Orange
CommunityCountyNumber of Team MembersCurrent Active CasesRecoveredExpiredAlert Code
Bandera Nursing & RehabilitationBandera6710Orange
Coastal Palms Nursing & RehabilitationSan Patricio8132Orange
Country Care ManorWilson7631Orange
Del Rio Nursing & Rehabilitation CenterVal Verde4434Orange
Heritage Nursing & RehabilitationBexar82311Orange
Laredo Nursing & RehabilitationWebb6958Orange
Las Alturas Nursing & Transitional CareWebb1119Orange
Las Palmas Skilled Nursing & RehabilitationLa Salle5235Orange
Mid Valley Nursing & RehabilitationHidalgo9944Orange
River Ridge Nursing & RehabilitationNueces8118Orange
Stone Oak Care CenterBexar9845Orange
The EnclaveBexar11838Orange
The Heights® of AlamoHidalgo7030Orange
The Heights® of AtascosaAtascosa11960Orange
The Heights® of BulverdeComal9836Orange
The Heights® of GonzalesGonzales8854Orange
The Heights® of North HoustonHarris8522Orange
The Heights® of TomballHarris8933Orange
The Heights® of TylerSmith10645Orange
The Heights® on HuebnerBexar11219Orange
The Heights® on Valley RanchMontgomery676Orange
West Oaks Nursing & RehabilitationHarris9746Orange
Visitation Guidelines:

Visitation Guidelines

Our goal is to address the healthcare needs of those placed in our care which includes social interaction with loved ones. This connection is paramount to our residents’ health and wellbeing. During this unprecedented time, Touchstone Communities has implemented ways to stay connected to your loved one based on each community’s COVID-19 status.

Visitor screening and visitation policies change frequently as testing results are received for Team Members and Residents as reflected in the chart above.  Please contact the Touchstone Community you are interested in visiting directly to schedule an appropriate visit.

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